Terms and Conditions

1. Acceptance of Terms

By accessing and using YumScore, you accept and agree to be bound by these Terms and Conditions. If you do not agree to these terms, please do not use our application.

2. API Usage and Service Limitations

Our application uses various APIs and services with the following limitations:

• Rate Limits:
  • Location API: 100 requests per minute per user
  • Authentication API: 10 requests per minute per IP
  • Search API: 50 requests per minute per user
  • Map API: 1000 requests per day per user
• Service Availability:
  • Core services: 99.9% uptime
  • Maintenance windows: 2 hours per month
  • Emergency updates: As needed with notice
• API Endpoints:
  • Authentication: /api/auth/*
  • Location: /api/location/*
  • User Data: /api/user/*
  • Search: /api/search/*

3. User Accounts

To use certain features of our application, you must create an account. You are responsible for:

• Maintaining the confidentiality of your account information
• All activities that occur under your account
• Providing accurate and complete information
• Keeping your location preferences up to date
• Not sharing your account credentials with others
• Promptly notifying us of any unauthorized access
• Managing your authentication tokens (accessToken, refreshToken)
• Keeping your food preferences and favorites up to date
• Maintaining secure session management
• Using appropriate security measures for your account

4. Location Services

Our application requires access to your location to provide restaurant recommendations and directions. By using our service, you:

• Grant permission to access your location when requested
• Understand that location data is essential for core functionality
• Can revoke location permissions at any time through your device settings
• Acknowledge that some features may not work without location access
• Agree to provide accurate location information
• Understand that location data is used to improve recommendations
• Accept that location data is stored in cookies for up to one year
• Agree to the use of browser geolocation API
• Accept the use of Postcodes.io API for UK location verification
• Understand that location accuracy may vary based on device capabilities

5. Data Usage and Cookies

By using our application, you agree to:

• The use of cookies for essential functionality
• Storage of your preferences and search history
• Collection of usage data to improve our services
• Processing of your location data for restaurant recommendations
• The use of analytics cookies to improve our services
• Storage of your authentication state
• Storage of location data (latitude, longitude, postalCode, townName)
• Use of Google Analytics and Google Tag Manager
• Storage of session data for security purposes
• Processing of error logs for service improvement

6. Third-Party Services

Our application uses the following third-party services:

• Authentication Services:
  • Google Authentication for secure login
  • Apple Sign In for iOS users
  • Email/password authentication system
• Location Services:
  • Browser geolocation API
  • Google Maps API for restaurant locations and directions
  • OpenStreetMap for map display
  • Postcodes.io API for UK location data
• Analytics Services:
  • Google Analytics (G-9LDPB9QNNP)
  • Google Tag Manager (GTM-P4M2DBK4)
  • Error tracking and performance monitoring

7. Error Handling and Service Disruptions

We implement the following error handling and service disruption procedures:

• Error Handling:
  • Automatic error logging and reporting
  • User-friendly error messages
  • Fallback mechanisms for service disruptions
  • Regular error analysis and resolution
• Service Disruptions:
  • 24/7 monitoring of service availability
  • Automated alerts for service issues
  • Regular maintenance windows
  • Emergency response procedures

8. Prohibited Activities

You agree not to:

• Use the application for any illegal purpose
• Attempt to gain unauthorized access to our systems
• Interfere with the proper functioning of the application
• Submit false or misleading information
• Manipulate location data or use location spoofing
• Attempt to access other users' accounts or data
• Use automated systems to access our services
• Engage in any activity that disrupts our services
• Modify or interfere with cookie data
• Attempt to bypass authentication systems
• Exceed API rate limits
• Use the service for commercial purposes without authorization

9. Limitation of Liability

YumScore is provided "as is" without any warranties. We are not liable for:

• Any inaccuracies in restaurant information or recommendations
• Issues arising from location data inaccuracies
• Service interruptions or technical issues
• Any damages arising from your use of the application
• Third-party service disruptions
• Data loss or corruption
• Issues with third-party map services
• Problems with location services or geocoding
• API rate limit restrictions
• Service maintenance windows

10. Changes to Terms

We reserve the right to modify these terms at any time. We will notify users of any material changes, particularly those affecting:

• Location data usage
• Privacy practices
• Core functionality
• User rights and responsibilities
• Third-party service integrations
• Data collection practices
• Cookie usage and storage
• Authentication methods
• API rate limits
• Service availability

11. Contact Information

For any questions about these Terms and Conditions, please contact us at yumscore.contact@gmail.com.

12. Intellectual Property Rights

All content and materials available through YumScore are protected by intellectual property rights:

• Our Rights:
  • All software, designs, and content are our property
  • Our trademarks and logos are protected
  • API documentation and specifications are proprietary
  • User interface designs are copyrighted
• Your Rights:
  • You retain ownership of your user-generated content
  • You grant us a license to use your content for service provision
  • You may not use our intellectual property without permission

13. Dispute Resolution

In the event of a dispute, we follow these procedures:

• Initial Resolution:
  • Contact our support team first
  • Allow 30 days for resolution
  • Maintain detailed records of communications
• Mediation:
  • If unresolved, we may suggest mediation
  • Mediation costs will be shared equally
  • Mediation will be confidential
• Legal Action:
  • Jurisdiction will be determined by your location
  • Each party bears their own legal costs
  • Class action lawsuits are waived

14. Age Restrictions and Parental Controls

Our service has the following age-related policies:

• Age Requirements:
  • Users must be at least 13 years old
  • Users under 18 need parental consent
  • Age verification may be required
• Parental Controls:
  • Parents can request account deletion for minors
  • Content filtering options available
  • Location sharing can be restricted
• Safety Measures:
  • Content moderation for age-appropriate content
  • Restricted features for underage users
  • Parental notification system

16. Service Termination and Account Closure

Our policies regarding service termination and account closure:

• Account Closure:
  • You may close your account at any time
  • Account closure requests are processed within 30 days
  • Data deletion occurs according to our retention policy
  • You may request data export before closure
• Service Termination:
  • We may terminate service for violations of these terms
  • 30 days notice for non-violation terminations
  • Immediate termination for severe violations
  • Right to appeal termination decisions
• Post-Termination:
  • Data retention according to privacy policy
  • Option to reactivate account within 90 days
  • Final data export available upon request
  • Notification of data deletion timeline

17. Refunds and Payments

Our policies regarding refunds and payments:

• Payment Terms:
  • All payments are processed securely
  • Payment information is encrypted
  • Automatic renewal for subscription services
  • Payment receipts provided for all transactions
• Refund Policy:
  • 14-day refund period for new subscriptions
  • Pro-rated refunds for unused service periods
  • No refunds for violation-related terminations
  • Refund processing within 30 days

18. Service Level Agreements

Our service level commitments:

• Availability:
  • 99.9% uptime for core services
  • 24/7 monitoring and support
  • Regular maintenance windows
  • Emergency response procedures
• Performance:
  • Response time under 2 seconds for 95% of requests
  • Regular performance optimization
  • Scalability for increased demand
  • Regular system health checks

19. Dispute Resolution

Our procedures for resolving disputes:

• Initial Resolution:
  • Contact our support team first
  • Allow 30 days for resolution
  • Maintain detailed records of communications
• Mediation:
  • If unresolved, we may suggest mediation
  • Mediation costs will be shared equally
  • Mediation will be confidential
• Legal Action:
  • Jurisdiction will be determined by your location
  • Each party bears their own legal costs
  • Class action lawsuits are waived

20. Intellectual Property Rights

Our policies regarding intellectual property:

• Our Rights:
  • All software, designs, and content are our property
  • Our trademarks and logos are protected
  • API documentation and specifications are proprietary
  • User interface designs are copyrighted
• Your Rights:
  • You retain ownership of your user-generated content
  • You grant us a license to use your content for service provision
  • You may not use our intellectual property without permission

21. Contact Information

For any questions about these Terms and Conditions, please contact us at yumscore.contact@gmail.com.

22. User-Generated Content and Moderation

Our policies regarding user-generated content:

• Content Guidelines:
  • Reviews must be honest and accurate
  • No offensive or inappropriate content
  • No commercial promotions without authorization
  • Respect intellectual property rights
• Moderation:
  • Automated content filtering
  • Human review for reported content
  • Regular content audits
  • User reporting system
• Content Removal:
  • Right to remove violating content
  • Appeal process for removed content
  • Notification of content removal
  • Repeat offender policy

23. Service Updates and Feature Changes

Our policies regarding service updates:

• Updates:
  • Regular feature updates and improvements
  • Security patches and bug fixes
  • Performance optimizations
  • New feature announcements
• Notifications:
  • Advance notice of major changes
  • Update release notes
  • Feature deprecation notices
  • Service interruption alerts
• User Impact:
  • Minimal disruption during updates
  • Backward compatibility when possible
  • Migration assistance for major changes
  • Support for legacy features

24. Force Majeure Events

Our policies regarding unforeseen events:

• Definition:
  • Natural disasters
  • Cyber attacks
  • Government actions
  • Infrastructure failures
• Response:
  • Immediate notification of users
  • Implementation of contingency plans
  • Regular status updates
  • Recovery procedures
• User Rights:
  • Service credits for prolonged outages
  • Data protection during events
  • Alternative service options
  • Compensation policies

25. Accessibility Features

Our accessibility features and requirements:

• Features:
  • Screen reader compatibility
  • Keyboard navigation support
  • Color contrast options
  • Text size adjustments
• Requirements:
  • WCAG 2.1 compliance
  • Regular accessibility testing
  • User feedback integration
  • Continuous improvement

26. Emergency Services

Our emergency services integration:

• Features:
  • Emergency location sharing
  • Emergency contact information
  • Medical information storage
  • Accessibility alerts
• Integration:
  • Local emergency services
  • Medical response teams
  • Accessibility support services
  • Emergency notification systems

27. Social Features

Our social features and community guidelines:

• Features:
  • User connections and groups
  • Shared recommendations
  • Group dining planning
  • Social activity feeds
• Guidelines:
  • Respectful communication
  • Content moderation policies
  • Privacy controls
  • Community standards

28. Restaurant Partnerships

Our terms for restaurant partnerships:

• Partnership Terms:
  • Data sharing agreements
  • Performance metrics
  • Promotional guidelines
  • Compliance requirements
• Responsibilities:
  • Accurate information provision
  • Timely updates
  • Customer service standards
  • Privacy compliance